GRADE: TPGS 5
STATION: Headquarters
Reporting to: Senior Communications Officer
TERMS OF EMPLOYMENT: Contract for Unspecified period
REQUIRED QUALIFICAnONS AND EXPERIENCE
1. Form IV/VI
2. Ordinary Diploma in Telephone Operation! Customer Carel Communication Skills
3. At least three years experience in a related field in a similar position at a reputable organization.
DUTIES:
1. Supervises PABX roster for Telephone Operators;
2. Operates the TPA-PABX;
3. Ensures timely, efficient and effective telephone services
4. Receives and directs telephone calls from the general lines to appropriate officers;.
5. Supervises the maintenance of telephones, and Fax installations and ensure their security;
6. Makes requisitions for prepaid cards for the telephone services.
7. Carries out trouble shooting of the telephone systems to try and identify faults before calling the technicians for rectification I,
8. Attends to all problems j;Oncerning telephone services at the i'PA
9. Ensure maintaining of telephone Call log;
1 D.- Provides information for budgeting on telephone
11. Maintains and updated the internal telephone directory.
12. Records & charges for private calls
13. Liaises with OMS and Secretaries to infolT!) them of calls in waiting so that they can arrange for alternative routing if the boss is busy.
14. Performs any other duties as may assigned from time to time
REMUNERATION.
Attractive salary within TPA Salary Scales/Grades as indicated against the post will be offered to selected candidates.
MODE OF APPLICATION AND ADDRESS
All applications enclosing curriculum vitae, photocopies of certificates, testimonials, names and addresses of two referees should be addressed to:
The Director of Human Resources Development & Administration Tanzania Ports Authority P.O. Box 9184 DAR ES SALAAM.
Deadline: 14 FEB 2011
STATION: Headquarters
Reporting to: Senior Communications Officer
TERMS OF EMPLOYMENT: Contract for Unspecified period
REQUIRED QUALIFICAnONS AND EXPERIENCE
1. Form IV/VI
2. Ordinary Diploma in Telephone Operation! Customer Carel Communication Skills
3. At least three years experience in a related field in a similar position at a reputable organization.
DUTIES:
1. Supervises PABX roster for Telephone Operators;
2. Operates the TPA-PABX;
3. Ensures timely, efficient and effective telephone services
4. Receives and directs telephone calls from the general lines to appropriate officers;.
5. Supervises the maintenance of telephones, and Fax installations and ensure their security;
6. Makes requisitions for prepaid cards for the telephone services.
7. Carries out trouble shooting of the telephone systems to try and identify faults before calling the technicians for rectification I,
8. Attends to all problems j;Oncerning telephone services at the i'PA
9. Ensure maintaining of telephone Call log;
1 D.- Provides information for budgeting on telephone
11. Maintains and updated the internal telephone directory.
12. Records & charges for private calls
13. Liaises with OMS and Secretaries to infolT!) them of calls in waiting so that they can arrange for alternative routing if the boss is busy.
14. Performs any other duties as may assigned from time to time
REMUNERATION.
Attractive salary within TPA Salary Scales/Grades as indicated against the post will be offered to selected candidates.
MODE OF APPLICATION AND ADDRESS
All applications enclosing curriculum vitae, photocopies of certificates, testimonials, names and addresses of two referees should be addressed to:
The Director of Human Resources Development & Administration Tanzania Ports Authority P.O. Box 9184 DAR ES SALAAM.
Deadline: 14 FEB 2011
