Sales Coordinator Career in Kenya - IT Firm

Due to first and sustainable growth our client, an IT firm dealing with printers, laptops, and Computers require suitable candidates to fill in the following position.

Position: Sales Coordinator

Department: Sales and Marketing

Supervised by: Operations Manager/Director

Role Objective/Summary

To take and process quotation requests from customers, actively seek the conversion of inquiries to orders and act in a customer service role between the company and customers. 100% desk based

Duties and Responsibilities:

• Preparing accurate and timely quotations and proforma invoices to customers as required.
• Process enquiries by phone, email and customer visits in relation to company business.
• Establish, develop and maintain business relationships with current and prospective customers to generate new business for the organization’s products/services.
• Processing orders as per customer specification and make follow up to ensure receipt of the goods.
• Manage sales returns and ensure credit notes are raised against the returned goods.
• Ensure that all complaints by customers are addressed immediately and settled
• Calling customers to follow-up on payments for goods sold to them on credit.
• Predict customer requirements /re-order level depending on the season or customer’s history.
• Liaising with the Stores Manager to ensure that all the invoiced products are dispatched and credit notes are raised for any products out of stock.
• Any duties assigned by management.

Qualification

• Minimum a diploma in Information technology and marketing.
• 2 years experience in handling corporate clients.
• Aggressive and presentable
• Good communication skills
• Outgoing and pleasing personality
• Good presentation skills
• Good convincing power

Interested candidates can send their resume to recruitment@workforceassociates.net.

Indicate on the subject line CORPORATE SALES EXECUTIVE