Kenya Commercial Bank, renowned for its diversity and growth in the Region is currently strengthening its support for group operations and business with the aim of maintaining Best Practice whilst also responding to the growing Business needs to support internal and external Customer Service delivery objectives and increase shareholder value.
To this end the following challenging positions have arisen and candidates with the requisite competencies and qualifications described below are hereby encouraged to apply.
Head, Institutional Banking
Job Ref CORP 14/2011
The Position
Reporting to the Director, Corporate Banking, the Unit Head, Institutional Banking, will be responsible for leading relationship and support teams in driving profitability growth and building customer relationships that enhances service excellence and customer loyalty.
Key Responsibilities:
To this end the following challenging positions have arisen and candidates with the requisite competencies and qualifications described below are hereby encouraged to apply.
Head, Institutional Banking
Job Ref CORP 14/2011
The Position
Reporting to the Director, Corporate Banking, the Unit Head, Institutional Banking, will be responsible for leading relationship and support teams in driving profitability growth and building customer relationships that enhances service excellence and customer loyalty.
Key Responsibilities:
- Develop market and monitor Corporate Banking liability and relationship of the portfolio with the aim of ensuring the Bank remains competitive and keeps track with the dynamic Corporate Banking environment.
- Retain existing customer base and market for new business to grow portfolio
- Develop, market and monitor Corporate Banking liabilities portfolio with the aim of ensuring the Bank remains competitive and keeps track with the dynamic Corporate Banking environment
- Grow the Bank’s Market share through the delivery of innovative Corporate Banking products and services through the product/service matrix
- Manage and develop the Human Resources compliment in the unit with the aim of achieving Divisional targets through a competent and highly motivated team
- Build and maintain customer relationships in order to achieve excellent customer service and customer loyalty
- Develop and roll out Institutional Banking propositions.
- Develop marketing/business strategies to expand the customer portfolio
- Cross sell bank products and diversify the revenue base to maximize financial returns.
- Co-ordinate and work with the client delivery teams on various cross-sell initiatives that will result in increased customer usage of our existing products and services.
- Manage the Unit into a highly motivated department through coaching, training and career management.
The Person
- Will have a minimum first degree from a recognized University.
- Possession of a post graduate degree or professional qualification in a related field will be an added advantage.
- Have minimum 6 years’ experience in Relationship Management with at least 3 years in a senior management role
- Have ability to communicate clearly and concisely, both orally and in writing.
- Have the ability to make prompt decisions and be independent in problem solving in assigned duties.
- Possess Public Relationship skills in both formal and social gatherings and ability to establish and maintain effective working relationship with those interacted with in the course of carrying out duties.
- Must possess sound knowledge of Bank products and problem solving techniques.
- Possess excellent analytical skills, be open minded and have the ability to identify alternative solutions and business opportunities.
- Possess the ability to work effectively under pressure and tight deadlines.
- Possess good financial analysis skills Possess effective leadership skills
- Have passion and commitment to excellence.
The above position is a demanding role which the bank will provide a competitive package for the successful candidate.
If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application with a detailed CV, stating your current position, remuneration level, e-mail address and telephone contacts quoting the job title/reference in the subject field to recruitment@kcb.co.ke.
To be considered your application must be received by 28th October 2011.
Only short listed candidates will be contacted.
If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application with a detailed CV, stating your current position, remuneration level, e-mail address and telephone contacts quoting the job title/reference in the subject field to recruitment@kcb.co.ke.
To be considered your application must be received by 28th October 2011.
Only short listed candidates will be contacted.
