|
TANZANIA EDUCATION AND RESEARCH NETWORK -TERNET
|
||
|
Contacts:
Mobile: 0754-766762
E-mail:info@ternet.or.tz
Website : www.ternet.or.tz
|
 |
P.O. Box 95062,
Kawawa Road,
Dar es Salaam, Tanzania
|
1.0 Introduction
The Tanzania Education and Research
Network (TERNET) is an association of higher learning and training institutions
in Tanzania, both public and private.
TERNET was formally registered as a trust on 11th April, 2008 and on
18th April, 2008 it became member of UBUNTUNET Alliance, a regional body in East
and Southern Africa working to improve
Internet connectivity for the research and education sector. TERNET was established to facilitate
collaboration between member institutions, as well as access to national and
international information resources as a consortium.
Currently, TERNET members are being connected to the Network
Operations Centre (NOC) at the Tanzania Commission for Science and Technology
(COSTECH). To meet the growing customer demand as well as to strive in
providing good experience, TERNET is hiring two network personnels: a
network administrator and technician.
2.0 Network
Administrator
2.1 Job Description
Management
of TERNET connectivity, mainly overseeing the operation of the Network
Operations Centre (NOC) and delivery of network services to TERNET member
institutions. He/she shall be responsible for the provisioning of network
services and the related technical support including ensuring services
availability and quality. He/she will also be responsible for providing
technical advice to member institutions in order to support their efforts to
connect to the NOC.
2.2 Location
The Network Administrator will be based
at the Tanzania Commission for Science
and Technology (COSTECH), Kijitonyama [Ali Hassan Mwinyi Road], within the
Network Operation Centre (NOC).
2.3 Reporting Structure
The Network
Administrator will report to the Executive Secretary.
2.4 Terms and conditions of
appointment
The post is available with immediate
effect for a duration of 2-year renewable contract. Salary is negotiable.
2.5 Key Responsibilities
a) Network
technical adviser to TERNET secretariat and members.
b) Provides
technical direction for the development, design, and implementation of TERNET
infrastructure and services.
c) Applies
significant knowledge of developments to improve service to TERNET members.
d) Setting
standards of performance with respect to service delivery and technical
support.
e) To
ensure that there is a reliable quality assurance programme to cover critical
operational areas.
f) Ensure
reliable network services to member institutions.
g) Assist
the Executive Secretary in the planning of activities and setting performance
targets.
h) Regularly
review TERNET technical targets and propose corrective measures when necessary.
i) Assist
in setting up necessary policies and operational procedures and ensuring that
they are properly observed by TERNET staff, members, and customers.
j)
Prepare and/or participate in various TERNET meetings when required.
k) Pro-actively
look for ways to better apply technology to the TERNET primary mission.
l) Co-ordinate
services and ensures smooth flow of information between TERNET and its members.
m) Suggests
alternative technical solutions to meet members and customers’ requirements
more efficiently, and/or with greater reusability, and / or longer life.
n) Creates
and executes TERNET development plans to achieve stated/agreed targets and
standards for financial performance, quality, culture and adherence to the
rules, regulations and laws.
o) Keeps
Executive Secretary well informed of status of development effort. Also, liaise
between TERNET technical committee and Executive Secretary and/or members
across multiple projects.
p) Participates
in all programs relating to performance evaluations and career development
planning.
q) Mentors
technical staff and teams through formal and informal channels.
r) Assesses
training needs and selects training tools for team members.
s) Reviews
the status reports of team members and addresses issues as appropriate.
t) Maintain
and promote TERNET trust culture, values, norms and reputation in its markets and
with all staff, customers, suppliers, partners and regulatory/official bodies.
u) Report
to TERNET ES plans and performance.
v) Responsible
for effective and efficient maintenance and utilization of TERNET facilities
and infrastructure.
w) To
prepare technical reports on all TERNET technical activities.
x) Assist
to follow up payment of any bills for technical services from clients in
collaboration with the TERNET Accountant.
y) Perform
any other duties as assigned by superiors
2.6 Required Technical Expertise
and Qualifications
1.
Education: Bachelor’s Degree in Computer Science, Information Technology,
Electronics or similar with
at least 3 years experience in Computer Networks management.
2.
Systems: Windows, Cisco Systems, UNIX, Linux, Novell
3.
Networking: Switches, Routers, Hubs, Servers, Cables, Racks, Firewalls,
LAN, WAN, TCP/IP, DNS, UDP, Latency, VoIP, QoS, EIGRP, BGP, OSPF, NHRP, ATM,
PPP, MPLS
4.
Certifications in MCSE, CCNA, CCNP, CCIE, CNE and project management
skills will be an added advantage
5. Strong communication skills,
ability to work independently as well as ability to supervise others
3.0
Network
Technician
3.1 Job Description
To support
the stable operation of the Network Operations Centre, including the in-house
computer network and the WAN (point to point links to the institutions). This
includes designing, installing, configuring, maintaining, and optimizing all
network hardware, software, and communication links while ensuring minimal
network downtime. The person will also diagnose, resolve, and document hardware
and software network problems in a timely and accurate manner, and provide end
user training and support where required.
3.2 Location
The Network Technician will be based at
the Tanzania Commission for Science and
Technology (COSTECH), Kijitonyama [Ali Hassan Mwinyi Road], within the Network Operation
Centre (NOC).
3.3 Reporting Structure
The Technician will report to the Network
Administrator.
3.4 Terms and conditions of
appointment
The post is available with immediate
effect for a duration of 2-year
renewable contract. Salary
is negotiable.
3.5 Roles and Responsibilities
(a) Provides
technical support related to the networks.
(b) Maintenance
and repair of all TERNET links.
(c) Participates
in designing and installation of networks and related accessories and
equipment.
(d) Maintenance
and repair of active equipments.
(e) Troubleshooting
all network related problems.
(f) Documentation
of network resources.
(g) Ensures
that network documentation is taking place in accordance to TERNET ICT security
policy and procedures.
(h) Ensures
that all cabinets which house routers, modems and switches are secured by
locking/grilling and keeping keys for cabinets in safe places.
(i) Ensures
that TERNET offices have in place power backup items e.g. generators and UPS
are working properly.
(j) Enforcing
ICT security policy and procedures
(k) Overseeing
the implementation and maintenance of the LAN, MAN and WAN based systems and
resolving basic network stability and connectivity problems
(l) Performing
systems backups
(m)
Evaluating new hardware, software and related
equipment for functionality and fitting to the current operating environment.
(n) Organising
and maintaining an inventory of ICT equipment required by TERNET.
(o) Ensuring
installation and configuration of ICT equipment with the TERNET recommended
operating system.
(p) Perform
any other duties as assigned by superiors
3.6 Qualifications
A Diploma in Computer Science, Management Information Systems or electronics with at
least 2 years working experience. Strong
communication skills and ability to work independently.
4.0
Mode
of Application
Applications should include:
- full particulars of the applicant,
- an up to date curriculum vitae,
- copies of academic certificates and
testimonials, and
- three names of referees, one of whom must
be the current employer.
Applicants are
requested to indicate their telephone and/or fax numbers and e-mail addresses
for easy contact thereafter.
The application should
be addressed to the under-mentioned, so as to reach him on or before 9th
June 2012. or send a full application package to info@ternet.or.tz
The Executive Secretary,
Tanzania Education and
Research Network,
P.O. Box 95062,
Kawawa Road,
Dar es Salaam,
Tanzania
