Kenyaweb Limited is a company aimed at providing end user to clients and organizations.
In line with our growth strategy, we wish to invite applications for the position of
Job Title: ICT Officer
Duty Station: Nairobi
Purpose: Provide day-to-day end IT support to the WebKenya Limited Other tasks besides end user support are routine maintenance and infrastructure support.
Specific Duties & Responsibilities
In line with our growth strategy, we wish to invite applications for the position of
Job Title: ICT Officer
Duty Station: Nairobi
Purpose: Provide day-to-day end IT support to the WebKenya Limited Other tasks besides end user support are routine maintenance and infrastructure support.
Specific Duties & Responsibilities
- Attend and resolve issues reported through the helpdesk system or e-mail and log all help desk interactions.
- Diagnosing hardware and software problems and be available on-call when needed.
- Installing/configuring new computers/telephones.
- Repairing/upgrading PC hardware, software, scanners and printers
- Maintaining inventory of equipment and supplies (cables, adapters, etc.)
- Undertake the day to day operation of backup systems including rotation of backup tapes.
- Supervise routine preventative maintenance on IT systems.
- Building and installing cables, running plant cabling.
- Researching, learning, and evaluating new software and documenting systems.
- Perform daily backups on identified CRS resources and submit the reports to supervisor
- Prepare activity reports
- Identify and escalate situations requiring urgent attention.
- Maintain and control antivirus/ antimalware/antispyware processes
- Keep up to date with current trends in the IT industry.
Required Qualifications/skills
- Bachelor’s degree in IT /computer Science
- Experience in installation and maintenance of antivirus products
- Knowledge of backup and disaster recovery solutions
- Overall knowledge of software and hardware firewalls
- Knowledge of Microsoft Exchange Server 2007 and hosted services
- Basic network troubleshooting skills
- Ability to work with minimal supervision in a multicultural environment and cope well under pressure.
- Excellent oral and written communication skills
- Spirit of service, Integrity and principled stewardship
- Interested in Learning and innovation
Written applications indicating the reference number of position applied for and CV including day-time contact phone numbers, as well as names and contact information of three references should reach the below mentioned by February 1st, 2011
E-mail: webkenyalimited@gmail.com
Only Short listed candidates will be contacted
E-mail: webkenyalimited@gmail.com
Only Short listed candidates will be contacted
